FAQ: Rocket Panda : A Delicious Rocket Adventure
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Where will the Digital Bundle be available?

Once we complete the physical fulfillment, we will digitally distribute the rewards through the same survey link, with an email update! This means you click on your personal survey link, and the rewards will be available for download.

Last updated: March 15, 2024 15:37

Are the wooden cartridges playable?

Great question! The wooden cartridges are decorative art pieces that cannot be plugged in and played.

Last updated: March 15, 2024 15:37

Does the standard copy of the game only come in Red Genesis?

We offer both Red Genesis and Blue Mega drive variations for the standard copy of Rocket Panda. This is cosmetic and would change the Red borders on the Insert and Lable to Blue and vice versa.

You can choose your preferred color variation with the Backerkit surveys.

The VGS edition only comes as shown.

Last updated: March 15, 2024 15:38

Will I have access to physical add-ons if I only back a Digital Only Tier?

No, add-ons are only available to those who have backed a Tier with physical goods. You can switch pledge levels with the survey to a physical tier, allowing you to add more goodies!

Alternatively, you can purchase from the Pre-Order Store.

Last updated: March 15, 2024 15:39

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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